Frequently asked questions

Opening dates & times

What are the hours of the exhibition?

  • 10.00 am – 5.00 pm every day,

How long will the exhibition be in Canberra?
Sydney Long opens on 17 August 2012 and closes on 11 November 2012

Will the exhibition be on anywhere else?
No, the Sydney Long exhibition will be showing in Canberra only.

What are the hours of the exhibition?
Open 10am - 5pm every day (except Christmas day).

Tickets can be purchased for any day of the exhibition. This ticket will gain access to the exhibition any time between 10am - 5pm on this day. You are able to stay as long as you like and pass outs are available.

Where can I purchase tickets?Online at Call Ticketek on 132 849
Purchase at any Ticketek agency around the country
At the Gallery - You are able to pre-purchase tickets at the front desk of the National Gallery 7 days a week, 10am - 5pm and during the exhibition.


Will tickets be available on the day?
Yes, tickets will be sold during the exhibition at the Gallery front desk at the main entry.

National Gallery Members
Members are offered discounted exhibition prices.

How do I become a Member of the National Gallery?
To become a member of the National Gallery

Are school bookings available?
Yes. School groups are able to book free of charge from 9am - 10am during school terms.
Please contact

Are group bookings available?
Discounts are available for bookings of 10+ and can be booked by contacting
Ticketek Groups on 1300 364 001 or

Is there a restriction to how long I can spend in the exhibition?
You can spend as long as you like viewing the exhibition. Most visitors spend an hour or more viewing the exhibition.

Can I view other areas of the National Gallery of Australia?
The Gallery is free to enter and you are able to view all galleries during your visit. Only the Sydney Long exhibition is a paid exhibition.

Are pass outs allowed?
Yes you are able to scan your ticket out of the exhibition and enter at a later time.


Are there audio guides for this exhibition?
Audio guides are not available for the Sydney Long exhibition. Free guided tours will be available at 11am daily. Please meet at the front desk.

Is photography permitted in the exhibition?
Unfortunately photography is not permitted anywhere in the National Gallery due to conservation of the art works.

Are food and drinks permitted in the exhibition?
No food or drinks are permitted inside the National Gallery.

Are food and drinks available at the National Gallery of Australia?
The gallery has one main café on the lower ground floor. The Street Café and the Sculpture Garden Restaurant will re-open on 1 September 2012. Bookings for lunch in the Sculpture Garden Restaurant can be made by phoning 6240 6652.

Are there souvenirs I can purchase?
Yes, a range of products will be available including the catalogue during the exhibition. The Gallery Shop is open during gallery opening hours and a Sydney Long shop can also be found when exiting the Exhibition.

Is there a cloak room?
Yes, a cloak room is available just past the front desk at the Gallery.


  • Recorded information +61 2 6240 6501
  • General information +61 2 6240 6411
  • For visitors with mobility difficulties +61 2 6240 6411
  • General email enquiries
  • Membership - 1800 020 068