Frequently asked questions
Opening dates & times
What are the hours of the exhibition?
- 10.00 am – 5.00 pm every day. The last session into the exhibition is 3.30 pm.
How long will the exhibition be in Canberra?
Open 1 Jun 2013 and closes on 15 Sept 2013.
Will the exhibition be on anywhere else?
No, the exhibition will be showing in Canberra only. It was previously at the Art Gallery of South Australia.
Tickets for this exhibition will be timed and sold every half hour from 10am. With a Timed Ticket, a pre-established number of guests can enter during each session. You are able to stay as long as you like and pass outs are available.
Where can I purchase tickets?
Online at ticketek.com.au
Call Ticketek on 132 849
Purchase at any Ticketek agency around the country.
At the Gallery - You are able to pre-purchase tickets at the front desk of the National Gallery 7 days a week, 10am - 5pm.
Will tickets be available on the day?
Yes, tickets will be sold during the exhibition at the Gallery front desk subject to availability.
National Gallery Members
Members are offered discounted exhibition prices.
How do I become a Member of the National Gallery?
To become a member of the National Gallery visit nga.gov.au/membership
Are school bookings available?
Yes. School groups are able to book free of charge from 9am - 10am during school terms.
Please contact GroupBookings@nga.gov.au
Are group bookings available?
Discounts are available for bookings of 10+ and can be booked by contacting Ticketek Groups on 1300 364 001 or GroupBookings@ticketek.com.au
Is there a restriction to how long I can spend in the exhibition?
You can spend as long as you like viewing the exhibition. Most visitors spend an hour or more viewing the exhibition.
Can I view other areas of the National Gallery of Australia?
The Gallery is free to enter and you are able to view all galleries during your visit. Only the Turner exhibition is paid entry.
Are pass outs allowed?
Yes you are able to scan your ticket out of the exhibition and enter at a later time.
Are there Audio Tours for this exhibition?
Yes, there is an adult and a children's Audio Tour that can be pre-purchased or purchased at the Gallery when you arrive. The Audio Tour commentary is by Michael Cathcart, the host of ABC Radio National's Books and Arts Daily.
Are there Guided Tours for this exhibition?
Yes, free guided tours will be available at 10.15am, 11.15pm 1.15pm and 2.15pm daily. Please meet at the front desk.
Is photography permitted in the exhibition?
Photography is permitted in the Turner Exhibition only. Photography in other areas of the National Gallery is not permitted due to conservation requirements.
Are food and drinks permitted in the exhibition?
No food or drinks are permitted inside the National Gallery.
Are food and drinks available at the National Gallery of Australia?
The Gallery has one main café on the lower ground floor and there is a Pop-Up Wedgwood Tea Room on Level 1.
Are there souvenirs I can purchase?
Yes, a range of products will be available including the catalogue during the exhibition. The Gallery Shop is open during Gallery opening hours and the shop can also be found when exiting the Exhibition.
Is there a cloak room?
Yes, a cloak room is available just past the front desk at the Gallery.
- Recorded information +61 2 6240 6501
- General information +61 2 6240 6411
- For visitors with mobility difficulties +61 2 6240 6411
- General email enquiries firstname.lastname@example.org
- Membership - 1800 020 068