Membership Programs Officer

OVERVIEW OF THE ROLE

The National Gallery is seeking an enthusiastic event and programs officer to join the Marketing, Communications and Visitor Experience portfolio.

The Membership team delivers the Gallery’s membership program and services. With a membership base of over 10,000 members the aim of the program is to provide incredible opportunities that encourage diverse audiences to foster a stronger connection with the Gallery, and to continuously enrich the experience of current members through programs and content shared at the Gallery, online and on tour. The Membership team is part of the Visitor Experience department, and you will work closely with colleagues across the department to deliver world-class experiences.

The Marketing, Communications and Visitor Experience portfolio works to attract and engage diverse audiences, grow earned revenue to support the Gallery’s work, position the brand, and create inspiring and memorable experiences for everyone who visits.

The Membership Programs Officer develops and coordinates our member events and works closely with other Gallery stakeholders to deliver Membership e-Communications. Together with the Senior Membership Officer and Membership Administration Officer, you will contribute to the continuous improvement of the Membership offering and assisting in the growth of the membership audience.

This position reports to the Membership Assistant Manager. And is a full-time 12-month non-ongoing role in the Visitor Experience team, with the opportunity to become an ongoing.

An order of merit may be established from this selection process and may be used to fill future identical vacancies over the next 12 months. Selection may be based on application and referee reports only.

If you do not wish to be added to an order of merit, please notify us in your application.

CONTACT

Further information about the position may be obtained by contacting Alex Reinhold via email, alexandra.reinhold@nga.gov.au.