Visitor Services Host

THE POSITION

The Visitor Experience Team is all about serving the Gallery’s visitors and helping ensure they have the best experience possible.

Our Visitor Services Hosts are the face of the Gallery, they assist with:

• Welcoming visitors
• Ticketing
• Wayfinding
• Membership
• The Art Store
• Phone enquiries and
• Email enquiries.

The role is supported by the Visitor Experience Coordinators and Visitor Experience & Membership Manager.

The Visitor Experience (VE) Team is the face of the National Gallery, helping to ensure all our visitors have the best experience possible. The Visitor Services Host role is the heart of the VE Team and the first Gallery staff that visitors interact with. The role works across all service areas, including the Gallery and exhibition entry, ticketing, the Art Store, phone and email enquiries and general assistance across the Gallery.

This position of Visitor Services Host is a non-ongoing, part time role, within our fun and energetic Visitor Experience Team. This position reports to the VE Coordinators and is supported by the Visitor Experience & Membership Manager. The role is responsible for providing frontline, on-site assistance to our visitors during our Cressida Campbell and Angelica Mesiti exhibitions.

The Gallery is open every day of the year (except Christmas Day) from 10am – 5pm.

There are multiple positions available and will be recruited to work either of the below 7 day per fortnight patterns. Opportunities for overtime are also available.

CONTACT

Further information about the position may be obtained by contacting Stefan Giammarco on +61 2 6240 6701 or Stefan.giammarco@nga.gov.au.